Device classes
Configure supported mobile, tablet, and desktop destinations from the same link.
Adapt the destination to broad device classes when the best mobile experience differs from the desktop journey.
Configure supported mobile, tablet, and desktop destinations from the same link.
Keep a reliable fallback for unknown or unmatched user agents.
Use compatible deep-link destinations where the operating system and target app support them.
A mobile visitor may need an app-aware destination, while a desktop visitor may need a full website or web dashboard. Device routing keeps the shared URL consistent while selecting the configured journey.
Use device rules only when destinations genuinely differ. Unnecessary branching makes campaigns harder to test and maintain.
Device routing typically uses the browser user-agent to classify a request. This is a broad technical signal, not a guaranteed description of the person or hardware.
Keep a working default URL because privacy settings, new devices, embedded browsers, and automated clients can produce unexpected values.
Opening a destination in a native app depends on the destination's supported universal links, app links, URI schemes, installed applications, and browser behavior. No redirect platform can guarantee an app handoff in every environment.
Pair app-aware destinations with a useful web fallback so visitors can still continue when the application is unavailable.
No. App opening depends on the destination, operating system, installed app, browser, and supported linking standards.
The link should continue to its configured default destination.
No. It uses broad technical request information such as the browser user-agent.